Membership: Your membership is not a physical item so it’s not something you can ‘return’. You do however, enjoy a 30 day money back guarantee from the date you first selected your EBA, made your first payment and joined Bestagents. If you wish to cancel your membership during this time here’s what needs to happen:
Please note your membership ceases the day you cancel. Our Terms and Conditions include heavy penalties for continued use after a member has cancelled their membership.
Physical product or item: If you are dissatisfied with an item purchased or received, please email us at firstname.lastname@example.org so we can arrange a replacement or refund. You have a 30 day money back guarantee on all items purchased through either our store or as a member. You will be responsible for return shipping costs.
Once we receive your item(s), a refund is initiated immediately. The way your refund is processed depends on your original payment method.